Country: Switzerland
Closing date: 02 Jul 2017
Purpose of Project and Background
IFRC Logistics, Procurement and Supply Chain management has IT application to support their activities across the globe (HQ and the different regional offices). These IT applications have been developed to fit our needs. There is no further functional upgrade on those applications, however, there is a need to provide support to end-users when incidents are occurring.
The objective of this consultancy is to provide the support needed to end-users and solve incidents related to the IT applications.
The consultant will provide support to the Department to keep exiting logistics applications up and running:
Humanitarian Logistics System (HLS)
LogIC; Emergency Items Catalogue (EIC)
The consultant will act as the focal point between users and the IT support teams.
The consultant will also support Logistics business process owners with the review and improvement of some logistics business processes, in close coordination with others initiatives.
Alignment to the IFRC’s objectives and strategy
The consultant will support the different IT applications to support logistics, procurement, supply chain function, which is aligned in ensuring effective supply management to support international disaster management.
Project objectives
Critical incidents shall be solved within 4 hours, medium within 24 hours and low within 72 hours. heme-font:m
Desired outcomes
Minimize risk of system disruption by solving IT technical issues on the IT applications related to supply chain.
The assignment will include the following specific tasks:
- Be LPSCM’ systems and processes technical expert and focal point for all LPSCM systems to review and streamline some of the processes, aiming to propose possible process improvement in logistics, procurement and supply chain.
- Be the focal point for the logistics systems support as required.
Consultancy outputs
The main outputs of the assignment are as follows:
- Business continuity for the current logistics systems is ensured
- A tracking system is maintained and updated for the support of the systems HLS and LogIC
- A proposal on possible processes improvement in Logistic Procurement Supply Chain Management (process to be reviewed to be agree by both parties)
Method of delivery and reasons for selecting that method
The consultant could be based at home with possible face-to-face meetings in Geneva, or based in Geneva or Budapest.
Support to be provided to the consultant
The consultant will coordinate the resolution of incidents with the technical IT Team and end-user form Logistic Procurement and Supply Chain management department, and potentially others stakeholders from Finance.
Schedule for payment of fees
Service fees will be paid on monthly basis. Timesheet should be provided as a support of the invoice.
The service charge will be based on number of days working for the resolution of incidents and for the review of the process improvement and should not exceed 10 working days per month unless in writing agreement by the Director of LPSCM.
Time Allocation, for budget purposes
It is expected to have the consultant working part time from 1st of July till end of December 2017.
Management of consultancy
The consultant will be report technically and managerially to the Director LPSCM.
Notes
The consultant will be contracted by the IFRC and the standard contractual terms will apply.
Agreed travel expenses will be reimbursed at cost in accordance with in the IFRC’s relevant regulations.
How to apply:
Please send your applications to: Thierry.BALLOY@ifrc.org