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Coordinator, Corporate Services and Partnerships

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Country: Thailand
Organization: International Federation of Red Cross And Red Crescent Societies
Closing date: 1 Sep 2023

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

Job Purpose

The Corporate Services and Partnerships Coordinator is a member of the CCD Senior Management Team and contributes to the delegation’s strategy and operation. The role is responsible for the efficient and effective running of the corporate services to ensure delivery of operational support to the National Societies as well as to represent and engage with external partners in Bangkok. The role manages Legal, Finance, Administration, Procurement, Human Resources, Information Technology and Security to ensure accountability, transparency, and risk management in accordance with IFRC’s policies and procedures and to support strengthening of NSs capacity in these areas. The role facilitates support to IFRC members hosted and integrated into the IFRC CCD. The role also facilitates IFRC’s external engagement and relationship management with the United Nations (UN) regional organisations and development agencies located in Bangkok, to progress IFRC’s global humanitarian diplomacy targets and regional resource mobilisation and partnerships strategy.

Job Duties and Responsibilities

Legal

  • Lead IFRC’s efforts to establish and manage legal status agreements.
  • Lead IFRC’s engagement with Ministries of Foreign Affairs.
  • Support NSs with reviewing legal base and statutes.
  • Support national societies to engage in IFRC statutory meetings.
  • Ensure all contracts are in accordance with IFRC standards and with local laws.
  • Act as a focal point in dealing with legal advisors (local lawyers and IFRC Legal department).

Finance

  • Manage the CCD’s financial risk management to ensure compliance with IFRC’s Key Performance Indicators (KPIs) and with respect to the longer-term financial situation.
  • Manage a finance department ensuring compliance with IFRC procedures.
  • Ensure relationships with donors are managed well including identifying and managing risks related to pledge management and performance.
  • Liaise closely with auditors either external or internal. Act upon Audit Report Recommendations and ensure implementation and follow up maintenance of these recommendations.
  • Ensure that IFRC internal control procedures are in place and regularly reviewed to identify possible areas of weakness in financial controls within the system, implement changes to address these.
  • Provide clear, concise, and decisive financial advice to the HoCCD including areas of financial risk or irregularity.
  • Oversee the recovery of Shared Office and Services Costs (SOSC) as per costing principles.
  • Organise training and compliance with IFRC’s procedures including Fraud and Corruption prevention.
  • Support NSs in development of their financial controls and systems.

Human resources

  • Manage HR staff to ensure that all IFRC CCD staff are well supported, recognised, and have professional development opportunities in accordance with global and local human resource procedures.
  • Draft HR staffing plans annually (and ad-hoc, if needed) accompanied by a financial funding plan to ensure that all tasks can be fulfilled by CCD and that all positions are fully funded.
  • Oversee the recruitment and management of staff in accordance with the CCDs plans.
  • Regularly review national staff rules and regulations to ensure compliance with IFRC and local labour standards.
  • Support, train and advise NSs on HR matters.
  • Ensure the CCD is an inclusive and safe workplace for all including leading awareness sessions and compliance on upholding integrity and being a contact point for complaints of misconduct, (sexual) harassment, abuse, fraud, etc.
  • Support the HoCCD with ensuring protection, gender and inclusion within the CCD including advancing Women in Leadership in accordance with IFRC’s commitments.
  • Support with managing integrity-related reports with the highest level of confidentiality

Administration and logistics

  • Ensure the well-functioning of the office including renovations or relocations and that administration and logistics supports all of the CCD and member society operational needs.
  • Establish and review effective administrative process and procedures in the CCD Office in accordance with administrative and logistics global procedures (fleet, procurement, assets, etc.).
  • Coordinate administrative support to IFRC including those members hosted or integrated within the CCD.
  • Regularly review internal procedures and documents to ensure they meet IFRC standards and requirements and meet local requirements.
  • Manage the Administration and Logistics team including the Executive Assistant to the HoCCD.
  • Oversee the management of the office premises to ensure a healthy and functional workplace. Lead on drafting business continuity planning processes for CCD and support NSs to develop their own business continuity plans.
  • Ensure regular monitoring and accounting of CCD carbon emissions and lead carbon reduction measures.

Information technology

  • Ensure efficient deliverables of the outsourced IT service provider.
  • Ensure safe data storage and management of data.
  • Ensure communication and IT services for the successful implementation of programmes.

Security

  • On behalf of the HoCCD, act as a security focal point for Thailand: gather and review security information, attend security meetings, liaise with partners (RCRC, UN, INGOs), share information, provide security briefings and advice.
  • Review Thailand security regulations regularly and update them if required, ensure compliance with minimum security standards, and ensure compliance to global security procedures.
  • Undertake security assessments of IFRC office, homes of delegates or event locations.
  • Provide regular security updates to the CCD and the Regional Security Officer and coordinate work with security focal points in other CCD countries.

External engagement

  • Regularly liaise with ICRC and IFRC member societies both in terms of support services provision but also in terms of ensuring information sharing and collaboration as relevant.
  • Engage on IFRC and RCRC positioning across Asia Pacific to advance key humanitarian diplomacy priorities including localisation of aid, climate change, pandemic preparedness, and disaster risk management under the overall resilience agenda.
  • Establish a structured dialogue and collaboration development process with targeted UN agencies based on agreed and coordinated engagement strategies with a focus on UNESCAP, UNDP, UNOCHA, UNHCR, WFP and UNICEF through regional leads and in close liaison with relevant IFRC offices and technical leads.
  • Analyse and facilitate IFRC engagement and partnership with targeted international and regional organisations.
  • Develop policy briefs, speeches, and materials to support IFRC positioning and key messaging on occasion of meetings and events.
  • Identify partnerships and resource development opportunities with multilateral organisations and development agencies based on Bangkok.
  • Facilitate and/or organise briefings for the diplomatic community.
  • Organise events or functions in relation to IFRC’s diplomacy priorities.

Confidentiality

  • Maintain strict moral confidentiality and do not disclose neither spread any confidential or sensitive information.
  • Organize archives of all reports and documents and treat them as confidential material.

Education

Required

  • University degree in Law, Administration, Political Science, Management or other relevant discipline.
  • Post-graduate qualification in related field.

Experience

Required

  • 10 years working in the development or humanitarian field
  • At least 5 years work experience managing and supporting staff
  • Working experience with international organisations
  • Experience with working with international donors
  • Experience in strategic planning

Preferred

  • Work experience with the Red Cross/Red Crescent Movement
  • At least 5 years professional experience in advocacy and policy
  • Solid experience working with governments/ diplomatic community

Knowledge, Skills and Languages

Required

  • Self-supporting in computer skills
  • Excellent communication skills
  • Familiarity with international financing systems for humanitarian and development sectors
  • Familiarity with critical policy agendas and United Nations systems
  • Ability to work in a diverse cultural context
  • Highly organised, with ability to create a team approach
  • Excellent relationship building skills; ability to build and strengthen internal and external networks, and establish effective partnerships, with NSs
  • Demonstrated skill in analytical and strategic thinking
  • Fluent spoken and written English.

Preferred

  • Good command of another IFRC official language (French, Spanish or Arabic).

How to apply

Application link: https://www.ifrc.org/jobs/details.html?nPostingId=11242&nPostingTargetId=123985&id=PZ8FK026203F3VBQB79LO79OB&LG=UK&languageSelect=UK&mask=newtempconfig


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