Background
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
Job Purpose
The IFRC will launch a new global website in 2021 and we are looking for an Arabic web content specialist. As part of the global communications team, you will support the planning, writing and development of global content in Arabic for IFRC.org. You will ensure that high-quality content is showcased on ifrc.org, meaning that global messages, issues, emergencies, and resources are available and accessible to our significant Arabic-speaking audience. You will also contribute to the creation of digital content for IFRC’s Arabic-language social media channels.
Job Duties and Responsibilities
The communications officer is responsible for:
- Planning, writing and repurposing Arabic language content for ifrc.org
- Working with the Global Communications Team to support day-to-day operations of IFRC.org •
- Working with the Global Communications Team to support other digital platforms and global campaigns (when required). This will include developing and supporting the development of compelling content to position the work and priorities of the IFRC and its National Societies among Arabic-speaking audiences.
- Monitoring and analysing web content performance across different timelines (monthly for management reports, daily for content management needs, as appropriate to measure campaign impact). Taking initiative to advise on adjustments to ensure targets are met and continued strategic growth.
- With the support of the X Media Campaigning team and/or Regional Office, support Arabic-speaking National Societies with writing-for-web advice and training.
- Playing an active and constructive role as a member of the Global Communications Team, contributing to daily and situational monitoring of humanitarian issues and news.
- Being flexible in your work definition according to needs and priorities and improve team efficiencies and effectiveness within available resources.
- Be a pro-active team member by anticipating needs and fostering a workplace culture that models proactivity, continuous improvement, innovation, high performance, and value for money.
- Foster a co-creative environment with colleagues in Geneva, regions and the International Red Cross and Red Crescent Movement and an open and cooperative relationship with external actors.
- Be prepared to ensure business continuity over irregular hours where needed.
- Support the communications efforts of the MENA Regional Office when capacity allows.
Duties applicable to all staff
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work-related duties and responsibilities that may be assigned by the line manager
- Actively work towards the achievement of the Federation Secretariat’s goals
Education
- University degree in a related field e.g.,/ communications, journalism, marketing, IT – required
- Training in web content creation and/or management or related field – required
Experience
- At least 3 years experience in web publishing and/or digital content creation – required
- Experience working in an international humanitarian, public health, development context, or a related field – preferred
- Demonstrated success in first-class writing for the web and working with content management systems – required
- Proven experience in drafting compelling communications content for a variety of communications channels – preferred
- Remote working experience – preferred
- Experience of working with Drupal CMS – preferred
- Experience of working with HTML, CSS – preferred
Knowledge, skills and languages
- Native level written Arabic skills – required
- Excellent written and spoken English skills – required
- Self-supporting in IT – required
- Video editing and production – preferred
- SEO optimisation – preferred
- Demonstrated understanding and use of digital content and platforms for external communications and advocacy purposes – required
- Comfortable working and communicating in a diverse and international environment – required
- Ability to meet tight deadlines – required
- Ability to multitask and work under pressure – required
- Analytical skills – required
Languages
- Fluently spoken and written English – required
- Native level spoken and written Arabic – required
Competencies and values
- Communication
- Collaboration and Teamwork
- Judgement and decision making
- National Society and customer relations
- Creativity and innovation
- Building trust
How to apply:
If you are interested in this position, please apply on the IFRC website: