Syrian Arab Republic: Planning, Monitoring, Evaluation, Accountability and Learning (PMEAL) Delegate

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The Syrian Arab Red Crescent (SARC) is the primary provider of humanitarian services in Syria and is the lead agency within the Red Cross Red Crescent Movement, responding to the biggest humanitarian crisis in decades. Through its 14 branches, 75 active sub-branches and 9,000 registered and 3,000 active volunteers, SARC is present in most parts of the country and works according to the seven Fundamental Principles of the Red Cross and Red Crescent. As the situation has deteriorated and needs have increased, SARC continues to expand its operation and scale up relief assistance. SARC now works with more than 20 partners, including INGOs and UN agencies and distributes more than 50% of all international aid in Syria, reaching 3.5 million people every month. SARC support has primarily focused on relief, emergency and basic health, water and sanitation and psychosocial support. IFRC has been closely working with SARC supporting with food and relief items, human resources and training on information management and reporting, logistics, and volunteer and disaster management. While SARC focuses on and prioritises its on-going relief activities, long-term planning is also important to ensure quality, sustainability and appropriateness of services during this protracted crisis.
Job Purpose

In a joint workshop on monitoring and evaluation (M&E), held in June 2015 in Beirut, SARC recognized the importance of a well-coordinated and systematic approach to collecting and analysis M&E data to increase accountability to beneficiaries. The PMEAL delegate will be embedded in SARC headquarters and will be responsible for supporting SARC to strengthen and/or setting up planning, monitoring, evaluation, and learning systems and processes, as well as accountability to beneficiaries mechanisms across the organisation. She/he will do so either by providing direct support or by mobilizing partners and/or external resources as needed.
Job Duties and Responsibilities

1. Planning (30%):
   •Assist SARC in developing a planning approach suitable for immediate humanitarian assistance as well as resilience programming.
   •Support SARC’s engagement in external planning exercises with actors such as UN agencies and INGOs.
   •Establish a work stream to support SARC and its Movement partners to developing a comprehensive two-year integrated plan.

2. Design, lead and facilitate participatory processes to support SARC in establishing a robust national PMEAL system (40%):
   •Support SARC in defining strategic directions, roles and responsibilities for PMEAL and prioritizing M&E needs across the organisation.
   •Support SARC to set up the system by recruiting and coaching headquarters and branch level M&E staff and volunteers with clear terms of reference.
   •Assist SARC to institutionalize new and existing tools and processes that will support high quality PMEAL, including improved and harmonized planning and monitoring tools to better demonstrate progress and impact.
   •Together with SARC, explore and establish the most appropriate feedback loops, including beneficiary satisfaction, for use across headquarters, branches and sub-branches as part of strengthening project cycle management with a focus on greater accountability to beneficiaries.

3. Building staff capacity in PMEAL (30%):
   •Provide training and on-the job-mentoring to relevant staff and volunteers on project management tools, programme assessment and design, questionnaire development, conducting field survey and accountability to beneficiaries.
   •Provide technical advice, guidance and support on data collection and analysis, including gender dis-aggregated data.
   •Encourage learning reviews based on M&E data to inform future planning and improve accountability to beneficiaries.
   Education

•Degree level in Humanitarian Studies, Development Studies, International Relations, Social Research or other relevant subject/professional training - Required
•Master’s Degree or higher in relevant subject - Preferred
•Delegate’s Basic Training Course/IMPACT or equivalent knowledge and experience - Required
Experience

•3- 5 years of progressive responsibility in PMEAL - Required
•Strong experience designing, establishing and maintaining M&E systems - Required
•Demonstrated experience developing tailored M&E tools, training and approaches - Required
•Practical field experience designing and rolling out a standardised approach to programme cycle management - Required
•Practical field experience designing and establishing beneficiary accountability systems - Required
•Practical field experience sampling, collecting and analyzing quantitative and qualitative data - Required
•Experience of strategic planning - Required
•Experience facilitating learning-oriented analysis of M&E data - Required
•Experience undertaking programme evaluations - Preferred
•Experience working in support of partner organisations, including organisational development - Preferred
•Experience building and managing teams and work streams through consultants - Preferred
•Experience working within different components of the Red Cross Red Crescent Movement - Preferred
Knowledge, skills and languages

•Up-to-date knowledge of good practices in participatory methods, programme planning and design, monitoring and evaluation, learning, and accountability to beneficiaries - Required
•Proven organisation and planning skills, detail-oriented - Required
•Excellent analytic and computer skills (Ms Word, MS Excel, Ms Access, MS PowerPoint) - Required
•Knowledge of STATA, Epi-info, SPSS or equivalent statistical analysis software - Required
•Strong workshop facilitation skills - Required
•Skilled in training, mentoring and coaching individuals and groups as appropriate - Required
•Capable of influencing and obtaining cooperation of individuals not under supervisory control, as a member of multinational team, and managing remote relationships to achieve results - Required
•Highly motivated, self-starter able to lead a process, engage others and create ownership - Required
•Flexible and willing to deal with ambiguity, changes and challenges - Required
•Able to prioritize work, multi-task and meet deadlines - Required
•Willing to travel and operate in a demanding working environment - Required
•Fluently spoken and written English - Required
•Good command of Arabic - Preferred
Competencies and values

•Communication
•Collaboration and teamwork
•National Society and customer Relations
•Creativity and innovation
•Building Trust
Comments

The Federation is an equal opportunity employer.

To apply please open the link: http://www.ifrc.org/en/who-we-are/working-with-us/current-vacancies/job-description/?id=3062