Country: Panama
Closing date: 10 Apr 2018
Job Duties & Responsibilities
Organizational Development is a global term for a structural and institutional improvement process. It implies to believe that, in a supportive and participative environment, people are likely to change and improve. It covers all the structural aspects of an organization: vision, governance, strategy, performance and risk management, reporting system, volunteering, leadership, resource mobilization, quality processes, etc. Altogether, the organization can deliver efficiently its core business services. A developed or strong National Society will contribute to the strength of the IFRC and the Movement.
Under the policy direction of Strategy 2020, the regional strategic framework for development of the Inter American Framework for Action 2016-2020 and its Houston Commitment for 2020 and the conceptual and operational framework of the National Society Development Framework, the National Society Development (NSD) coordinator support organizational development initiatives to modernize targeted National Societies addressing key internal challenges.
Regional NSD information management, quality monitoring and technical alignment
• Manage and keep developing the regional NSD dashboard for the Americas
• Ensure continued monitoring of relevant regional trends and mapping of global practices in organisational and institutional development of national societies together with the global and regional NSD counterparts;
• In support to the PSK Head, provide technical advice about the alignment of NSs to IFRC strategic and policy frameworks as relevant to Organisational Development and Capacity Building.
• Advance the practical furthering of the National Society Development Framework on principles, approaches and practical methods for National Society development.
• Oversee and manage the organizational National Society and Branch assessment and certification system (OCAC – Organizational Assessment and Certification System; BOCA) as well as other key regional products like Regional Movement Induction Course.
• Advise and support the PSK Head about how to prevent, mitigate and address integrity and accountability issues using the tools, policies and resources available within the IFRC
Regional NSD internal and external coordination and cooperation
• Coordinate and lead at regional level on global IFRC initiatives related to Organizational Development
• Ensure integrated approach to organizational development with other programmatic areas, especially the positioning of National Society Development pillar in the IFRC Regional Disaster Management System and the integration of Branch Development challenges in the community based activities.
• Facilitate a Movement Cooperation approach in organizational development to ensure that a coherent and effective support is provided to National Societies, and coordinate at region level on NSD programs from Partner National Societies, especially by supporting the realization of an integrated proposal and coordination of the IFRC interventions of the different units in support to National Society Development.
• Coordinate an integrated approach on capacity building initiatives with other units, e.g. Finance, IT, HR, PMER development initiatives,
• Create and follow new partnerships with external actors (Universities, Private Consulting Companies, Banks, etc.) in relation with innovation NSD projects.
National Society OD support
• Act as a focal point for IFRC country cluster coordinators in OD matters by advising and referring them to the right source of information, or to the better positioned party to assist them in 6 key areas together with other units:
o Leadership and strategic visioning and planning
o Auxiliary role and NS positioning
o Financial sustainability
o Financial and Management systems and controlling, including integrity and risk management
o Structural review together with its functions and processes
o Branch development
• Support on the assessment of the NS needs and planning for their sustainable self-development at national and local level as well as their own capacity to monitor it (National NSD dashboard, OCAC and BOCA review, etc.). This includes drawing on analysis from the Federation Databank & Reporting System (FDRS), the Organizational Capacity Assessment and Certification Process (OCAC) or its Branch adaptation (BOCA) and its visioning and strategic process.
• Enhance National Society services capacities to make them more efficient and sustainable and support new models of NS business growth and generation of resources together with the PRD unit.
• Facilitate applications together with PRD for the Empress Shoken Fund, the National Society Investment Mechanism and other similar OD / CBF funds and follow their implementation.
National Society Development Learning and Knowledge management
• Lead the development and participation of experts in National Society Development (laboratory, working groups, network, surge capacity, etc.) to enable the expansion of capacity at National Society to support their development
• Ensure a sound resource and knowledge base for National Society OD efforts both internally and with external partners and its supporting platform of tools, methodologies, case studies, policies and guidelines.
General management and tasks
• Be accountable to the PSK Head on progress of results, a pro-active advisor and be a dynamic member of the Regional PSK team supporting strategic content areas and/or organisational change;
• Support the PSK Head and the Regional Director to monitor risk in the region and take proactive actions to contribute to secretariat's risk management processes.
• Mobilize the human and financial resources required for the organizational development programs and initiatives
• Ensure effective coordination with other relevant departments in the Secretariat, participation of field colleagues, a proven service and co-creative orientation towards NS
• Nurture relations with peer organizations, participate in communities of practice and professional associations, develop networking and exchange initiatives to keep abreast of emerging trends and integrate best practices;
• Plan, manage and monitor the use of available resources (people, budgets, etc.) of the team to deliver the agreed activities for area of responsibility;
• Foster a culture that values accountability for results, proactivity, continuous improvement, innovation, and high performance;
• Contribute to upholding the Secretariats policies, procedures and management system within the Region, and support their improvement and review as necessary
• Represent the IFRC in international conferences and seminars dealing with organizational development.
Education
- University degree in Management, Organisational Development or any other relevant area
- Advanced university degree (master's or equivalent) – Preferred
Experience
- 5+ years’ working and management experience in the humanitarian or development sector
- Demonstrated credibility in demand driven business / organisation management, operations and strategy
- Demonstrated professional experience in an organization within the Red Cross and Red Crescent Movement, or in an international organization or NGO.
Knowledge, Skills
- Knowledge of methodologies, systems, techniques in OD/CB consultancy and change management
- Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations.
- Demonstrated leadership and management skills, including the ability to lead within a matrix management structure and utilise talent and experience of team members in a productive way.
- Outstanding networking, representational, communication and negotiation skills. An ability to be proactive and persuasive.
- Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and new approaches to engaging partners.
- Professional credibility, able to work effectively at all levels across the organization.
- Proven good judgment and ability to work with complete integrity and confidentiality.
- High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.
Ability to work within a multi-cultural, multilingual, multidisciplinary environment.
Language:
Fluently spoken and written English and Spanish
Good command of another IFRC regional language (French or Portuguese) - Preferred
How to apply:
Comments: Applicants will need to send their applications together with a letter of motivation no later than the closing date. Your application must be completed in the following link: http://www.ifrc.org/en/who-we-are/working-with-us/current-vacancies/job-description/?id=6575
In order for us to assure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies, we ask that you submit your application taking into account the following:
Important Note: •Please note that the selected candidate will be hired through an international contract; •The incumbent is responsible to abide by Federation policies, procedures, plans and applicable international labor law; •Only those candidates shortlisted for interviews will be notified. •The position will be based in Panama, Republic of Panama - the regional office.
Competencies and Values VALUES: Respect for Diversity; Integrity; Professionalism; Accountability
CORE COMPETENCIES: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Societies and Customer Relations; Creativity and Innovation; Building Trust
MANAGERIAL COMPETENCIES: Managing Staff Performance; Managing Staff Development; Strategic Orientation
FUNCTIONAL COMPETENCIES: Building Alliances; Leadership; Empowering Others