Country: Kenya
Closing date: 06 Jun 2017
Psychosocial Support Counsellor will be expected to provide services with specific charges per session being billed to IFRC and charged to the relevant project code.
The Psychosocial Support Counsellor will be expected to abide by the IFRC Code of Conduct in their dealings with all staff and volunteers.
The Psychosocial Support Counsellor will work closely with the Senior HR Project Officer, Workforce planning and Staff Wellbeing, Africa Region
Tasks and responsibilities:
Provide stress management briefings to new or recently-contracted staff, either individually (preferred) or as a group.
Work with the Senior HR Project Officer, Workforce planning and Staff Wellbeing, to come up with employee assistance program.
Work with the Senior HR Project Officer, Workforce planning and Staff Wellbeing, to come up with staff welfare calendar of events and facilitate its implementation.
Provide one on one counselling services to employees with personal and social challenges such as divorce, parenting, marriages, financial, legal, death/grief, dealing with chronic illnesses and other.
Design and organize sharing sessions with all staff to have an understanding of the services and encourage them to access them. The content of the training should include types of services, accessibility, eligibility, confidentiality, contact address and telephone numbers, contact person, feedback, complaints and procedures.
Plan, develop, and implement stress management training programs for staff: He/she will develop the specific training program to include the curriculum, modules and support materials.
Disseminate the components and key contacts of the PSP system. Develop and maintain a support network, to include emergency availability and, as needed, short-term deployment to emergency operational sites. Develop a file management system that
ensures absolute confidentiality
assigns a dedicated provider for staff members
ensures continued support during the staff member’s contract term, and
allows for coordination with the Geneva-based stress counsellor
Provide debriefing at end-of-contract on an individual basis, to monitor individual issues as well as identify issues – in confidence – for management consideration e.g. insufficient administrative support, security support provided, etc.
As indicated, develop a mechanism for follow-up support, either during the contract term or after termination.
Develop site-specific guidance and support in emergency situations as may be required from time to time.
Coordinate with the other Psychosocial Support Counsellor, that they are not on vacation at the same time.
As indicated, provide training on stress management and psychological support elements for larger groups, either staff or meeting participants.
Attending the skype sessions arranged by the PSP Coordinator.
Support delegates in hardship missions or staff members who have gone through a security incident etc by face-to-face, telephone or Skype.
Provide quarterly reports which will be shared with the HR Officer on a quarterly basis highlighting the major general issues while maintaining confidentiality of the clients.
Write an Annual report which will be submitted to the PSP coordinator to be consolidated in the IFRC Annual PSP report.
Invoice monthly for the services rendered to the Senior HR Project Officer, Workforce planning and Staff Wellbeing without assigning names of clients.
Required Qualifications
Education and Experience
A university or professional degree in related field
Trained as psychologists, psychiatrist or psychotherapists (required)
Trained in psycho- traumatology or critical incident debriefing (preferred)
Completed a First Aid course (preferred)
Experience and knowledge of international humanitarian organisations in emergency operations (preferred)
The selected team will have an added advantage if they have a counterpart located in any of the African Francophone countries French speaking countries.
Skills
Self-supported in computing systems
Ability to work in a team, excellent communication and management skills
Ability to work in a cross-functional environment
Must be able to travel at all times and at short notice, and to work outside normal working hours as the situation requires and under stressful working condition (preferred)
Cultural sensitivity
Skills in training and developing staff (preferred)
Languages
English: Advanced level
French: An added advantage.
Competencies
Results focus and accountability: finds innovative / appropriate solutions; prioritizes workload to meet deadlines; demonstrates accountability for results; practices and promotes integrity.
Teamwork: accepts responsibility/shares credit; solicits cross-functional cooperation; supports team/Management/Governance decisions; promotes and values team diversity
Communications: communicates clearly and effectively; adapts style to fit situation; seeks input/listen to opinions and ideas.
Professional standards: knows and upholds the RC/RC Principles; uses appropriate skills to get the job done; upholds agreed professional standards; builds on won experience and skills.
Counsellor’s fee
Each Psychosocial Support Counsellors receives a monthly retainer fee (KES 30 000) to cover for accepting working with short notice and odd hours. This is also paid for the vacation month.
The Psychosocial Support Counsellors will charge a fee of KES 6000 per session for the services that they will provide to staff. Invoices will be presented to IFRC at the end of each month cumulatively in respect to sessions conducted for each month. HR will certify the accuracy of the invoice internally before payment is processed and made. Cancellation done less than 24 hours before session will be charged.
Any trainings, field visits and other additional work is charged separately.
How to apply:
Click on the link belowhttp://www.ifrc.org/who-we-are/working-with-us/current-vacancies/