Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
The IFRC Country Delegation based in Amman/Jordan provide direct support to Jordan Red Crescent Society (JNRCS) providing and coordinating services through the following:
- Supporting Jordan Red Crescent to achieve milestones set against their 5-year strategic plan in terms of Institutional capacity building as structures and systems.
- Contributing to build JNRCS capacity for sustaining their reach, access, and mission.
- Building resilience of communities on the ground via organizing sustainable technical support from IFRC channels
- Assisting in keeping JNRCS empowered to implement Operational Plan 2023 (IFRC/JNRCS)
- Putting efforts in improved visibility and position of IFRC/JNRCS Humanitarian actions in Jordan
- Increased information sharing on the IFRC GO platform.
- Aggregated Federation-wide data used to position the RCRCS brand.
- Supporting IFRC/JNRCS to have trained/skilled HR to be able to tackle scale up of humanitarian response.
- Contributing via IFRC platform to keep JNRCS systems running in terms of producing timely/quality financial/narrative reports, communication products, volunteers/youth actions support, humanitarian diplomacy efforts, financial management system enhancement, planning monitoring reporting evaluation system, digital transformation systems, etc
- Supporting JNRCS in developing and diversifying resources through IFRC tools and mechanisms as well as exploring new funding and partnership opportunities.
Job Purpose
Under the direction of the Head of Country Delegation, the key role of the NSD Officer is to support Jordan National Society in strengthening their internal capacity through targeted support on National Society leadership, integrity, accountability, financial sustainability, branch development, (volunteering and youth development), strategic planning and moving the strategy, in line with the operational plan and NSD identified priorities.
The NSD Officer will report to the IFRC Head of Country Delegation with a technical line to the Head of Membership Services. The position is located in the IFRC country delegation office in Amman.
Job Duties and Responsibilities
The NSD Officer will ensure high quality NSD support: –
- To support the Strategic Planning in National Societies (includes the identification and incorporation into planning of NSD components, developing the strategy document and relevant strategic documents).
- To accompany and support regional leadership initiatives in mentoring and governance including Movement Induction Courses
- Provide support on the assessment of the NS needs and planning for their sustainable self-development at national and local/branch level. This includes drawing on analysis from the Federation Databank and Reporting System (FDRS), the Organizational Capacity Assessment and Certification Process (OCAC), Preparedness for Effective response, and other assessments.
- Advise and support National Societies on how to prevent, mitigate and address institutional risks, protect integrity against fraud and corruption and promote accountability at all levels using the instruments, policies and resources available in the International Federation, and in each NS and each country's legislation.
- Enhance National Society services capacities to make them more efficient and sustainable and support new models of NS business growth and generation of resources.
- Conduct relevant training and induction ensuring that all National Societies’ components are well trained to carry out their roles effectively.
- Facilitate applications for the Empress Shoken Fund, National Society Investment Alliance fund (NSIA) and the Capacity Building Fund (CBF) and follow their implementation.
- Act as a focal point in OD matters by advising and referring them to the right source of information, or to the better positioned party to assist them.
Work with IFRC functional departments to ensure high-quality support to Jordan Red Crescent Society
- Maintain good working relationships and ensure timely two-way communication with other technical departments, overseeing functional programmatic support to Jordan RCS
Support other Movement actors and other interested actors to ensure high-quality NSD support to Jordan RCS
- Maintain good working relationships and ensure timely two – way communication with the colleagues managing National Societies/organisational development and the movement partners in country.
- Work with NSs colleagues and movement partners individually and collectively to ensure a coherent NS development offer in line with the NS development Framework.
- Maintain good working relationships and ensure timely two-way communication with other Movement actors/partners (ICRC & Partner National Societies in country) overseeing programmatic and functional support.
- Work with these colleagues individually and collectively to ensure a coherent IFRC NS development in line with the NS development Framework.
Maintain, develop, and share relevant learning related to National Society development
- Maintain up to date personal expertise in at least three specialist areas (legal frameworks, resource mobilization and financial sustainability, volunteer management, youth development, sustainability of NSs`, branch development, governance, and leadership. etc.) of National Society development.
- Support processes to expand and share NSD knowledge through development of research, case studies, training, etc. and identify, document, and validate relevant knowledge and learning and making it available to the NSs and its Movement partners. Collect, document, and validate outcomes and learnings of individual support interventions and aggregate the data and findings to higher levels.
- Collate relevant data through, FDRS and other existing data collection systems and analyse and interpret key patterns and systemic organisational weaknesses, to better focus the secretariat’s support to National Society development.
- Assure quality of new IFRC and other tools, and their alignment with the National Society Development Framework
Contribute to an effective, high-quality global NS development team:
- Be accountable to your team manager by providing progress reports on results against objectives, and risk analysis.
- Be flexible in your work definition according to needs and targets, and work to improve team efficiencies and effectiveness.
- Be a pro-active team member fostering a customer service-oriented culture, critical thinking and continuous improvement, innovation, high performance, and cost effectiveness.
Foster a supportive and mutually respectful environment with colleagues in the Secretariat, Regions and National Societies.
Duties applicable to all staff
- Actively work towards the achievement of the Federation Secretariat’s goals
- Abide by and work in accordance with the Red Cross and Red Crescent principles
- Perform any other work-related duties and responsibilities that may be assigned by the line manager
Education
Relevant university degree or equivalent in social science, development studies, quality and organizational management, business development, or other relevant sector -Required
Experience
- 5+ years proven experience in successfully facilitating organizational and capacity development processes, leadership development and change management -Required
- Minimum 3 years’ experience working in membership or volunteer-based organization at senior level -Preferred
- Proven successful experience in strategy development, implementation and monitoring. -Required
- Proven successful experience in fields of governance and leadership development, strategy, membership development, volunteering development, branch development, youth organisation development, financial systems development, volunteer programme design, relationship development, fundraising systems development -Required
- Experience in the application of the various Federation tools -Preferred
- Experience as a volunteer in the RCRC -Preferred
Knowledge, Skills and Languages
- Excellent consulting and management skills -Required
- Ability to work with leadership and senior management of an organization -Required
- Ability to manage and transfer knowledge and develop skills in others -Required
- Ability to work in a multicultural environment and can demonstrate cultural sensitivity -Required
- Strong verbal and written communication skills. -Required
- Able to build partnerships and network effectively and to influence and inspire others including the membership, governments, other agencies, and own peers, staff, and partners -Required
- Focused on quality and standards, results, accountability and integrity -Required
- Teamwork and trust-building for inclusive National Society relations -Required
- Proactive and demand-driven approach to finding creative and constructive solutions to difficult issues -Required
LANGUAGES
- Fluently spoken and written English -Required
Competencies, Values and Comments
- Respect for diversity; Integrity; Professionalism; Accountability.
- Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
The Federation is an equal-opportunity employer!
How to apply
For interested applicants, applications will ONLY be accepted via the following link: