Job Purpose
The position holder is a specialist in Information Systems used by Enterprise Resource Planning solutions notably the Finance & Operation platform of the D365 suite of products.
The purpose of the job is to:
- Deliver a high quality F&O business applications support services, including Finance and Logistics and Project Management;
- Guarantee data information security, availability and integrity through strong operational competencies using the ITIL framework;
- Provide specific business applications support to professional users in various departments
- Ensure all systems meet business expectations, maintain the respective systems up-to-date by undertaking proactive systems maintenance, and participate in projects towards new systems implementation;
Develop operational procedures aligned with the support activities requirement, maintain them up to date and provide structured support recommendation to the various IFRC stakeholders and end users.
Position Requirements:
Education
- Bachelor’s degree in computer sciences discipline or related field
- Certification or proven experience in D365 F&O module
- Business analyst or project management or SCRUM professional certification - Preferred
Experience
- Minimum 5 years of professional experience in business applications support
- Minimum 3 year of professional experience in roll-out, maintenance, upgrades and developing extensions/customisations for D365 F&O
- Minimum 5 year of professional experience in business requirements analysis
Knowledge, Skills and Languages
- Excellent knowledge of D365 F&O module
- Proven record of D365 F&O module implementation and/or support
- Proven record of business analysis and project implementation
- Experience of Microsoft Common Data Service and the Microsoft Power Platform - Preferred
- Proven team player, ability to adjust in different cultures and languages
- Adept at analysis, problem solving, solutions and end-user oriented
- Affinity for team work, collaborative attitude, open-minded and adaptable
- Well organized, able to work under pressure and manage emergencies
- Good analytical skills to interpret problems, identify solutions and possible side effects
Languages
- Fluently spoken and written English.
- Good Knowledge of Hungarian is an asset.d command of another IFRC official language (French, Spanish or Arabic)
Competencies, Values and Comments
- Core Competencies: Communication, Collaboration and Teamwork, Judgement and Decision Making, National Society and Customer Relations, Creativity and Innovation, Building Trust
- Values: Respect for Diversity, Integrity, Professionalism, Accountability
How to apply
Interested candidates should visit the link: https://www.ifrc.org/jobs/details.html?jobId=113647&jobTitle=Technical%20Specialist%2C%20ERP%20Application to view the full job description and submit their application no later than February 9, 2023.
Important note: “This is a national staff position open to nationals and others who are legally eligible to work in countries where IFRC has legal presence: Buenos Aires (Argentina), San José (Costa Rica), Santo Domingo (Dominican Republic), Guatemala City (Guatemala), Tegucigalpa (Honduras), Kingston (Jamaica), Managua (Nicaragua), Panama City (Panama), Lima (Peru), or Port of Spain (Trinidad and Tobago). Candidates must be able to provide proof of their eligibility to work in those countries during application phase”